enter the iPod
I just got my 20GB iPod in today, after a little confusion. And can you believe it I almost broke it immediately. I plugged it into the computer and the software said it was still looking for an iPod after I told it to format it, so I decided to unplug it and put it back in. Bad idea. After that it wasn't working. I had not even put a single song on it. After messing around for about an hour and still getting a DAMAGED FOLDER icon on the display I went to Apple's website and filled out a return form.
Then in a moment of brilliance I remembered when I had it plugged in that it was accessable from My Computer as a drive, eventhough the folder had only garbled folders the first time. So I dug deep and used my CS degree and replugged in the iPod and chose to QUICK FORMAT it from My Computer. After that I re-ran the Update software and this time it did restore the factory defaults. Now I am just transferring about 16GB of music over Firewire into the iPod, it is going to take until the next morning. But after that it shouldn't be a problem once I am just adding a few files at a time.

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